Visual Search Agent

Purpose

Visual Search Agent identifies products from images by matching photos against internal catalogs and product image databases, helping retrieve product identification details for clienteling and after-sales contexts.

Primary users

The primary users are external, client-facing users who need to identify products from images and access related product information during customer interactions.

Where it fits (process/stage/trigger)

The agent fits into luxury retail clienteling and after-sales processes when a product image is available and needs to be matched to catalog information for identification and availability checks.

Key capabilities / workflow

The agent analyzes product images, searches internal catalogs and product image databases, validates whether a product match is found, extracts available product details, and returns identification results including SKU, availability, stock location, and related items when available.

Inputs

Typical inputs are product images and catalogs, supported by product image databases used as the matching dataset.

Outputs / Deliverables

The output is product identification results, including SKU, availability, stock location, and related items where those details are available from the provided catalogs and datasets.

Value

Visual Search Agent supports faster product recognition in luxury retail settings, helping client-facing teams provide more relevant product information for clienteling and after-sales interactions.