#SuccessStories - From Debate to Decisions: How Sia Redesigned Compliance Operations with AI at RBC Capital Markets

1. Context

Compliance teams carry a heavy load of repetitive tasks, which makes them natural candidates for AI. But leaders need more than a general promise: they need a quantified view of efficiency gains, role by role, and of the structural changes that could go with them.

RBC Capital Markets wanted to quantify AI-driven efficiency gains across its compliance operations.

2. Client Challenge

RBC Capital Markets needed to:

• Quantify AI-driven efficiency gains across compliance operations.

• Identify opportunities for shared services, centralization and operating model optimization.

3. What Sia Did ?

Sia ran its AI OrgReview across compliance operations:

• Analysis: an AI OrgReview across more than 50 FTE, using job descriptions, organization charts and workload metrics.
• Scenarios: time-savings scenarios, realistic and optimistic, for each role.
• Structural opportunities: opportunities beyond task automation, such as shared services and location optimization.
• Validation: findings validated through subject matter expert interviews and compliance leadership workshops.

4. Results & Outlook

The review delivered:

• FTE-equivalent savings identified across 25 compliance roles.
• The top-impact roles, where significant weekly time savings on repetitive compliance tasks were possible.
• Structural redesign options, such as shared services and centralization, beyond pure AI automation.

Compliance leadership moved from debating AI feasibility to planning concrete operating model changes, with a quantified business case for each.

By combining task-level AI analysis with operating model expertise, Sia helps organizations turn AI potential into concrete workforce decisions.