#SuccessStories - Always On, Always Watching: How Sia Built Nemolink a 24/7 Agentic Control Tower for Its Data Platform ?

1. Context

Modern data platforms run continuously, with pipelines, refreshes and processes spread across many cloud services. When something fails, the first sign is often a user noticing a missing refresh or a wrong figure. Agentic AI makes it possible to watch the whole stack around the clock, investigate issues and alert the right team before users are affected.

Nemolink ran pipelines and processes continuously across Azure Data Factory, Power BI, Databricks, Logic Apps and SQL.

2. Client Challenge

Nemolink faced reactive troubleshooting across an always-on data estate:

· Failures, missed refreshes and anomalies were often caught only once users noticed them.

· As a result, troubleshooting was reactive and slow.

3. What Sia Did ?

Sia built a 24/7, read-only agent that watched Nemolink's full stack:

• Agentic control tower: an agent that continuously monitored operational data, logs and run histories across the Nemolink stack.
• Monitor, Detect, Diagnose, Alert: a workflow in which the agent investigated the root cause of an issue and notified the right team with a suggested fix.

4. Results & Outlook

The control tower delivered proactive alerting and prepared the ground for automated remediation:

· Data-platform operations shifted from reactive support to proactive management, catching issues before they were reported.

· Full-stack coverage laid the foundation for a future move from alerting to automated remediation.

By combining agentic AI with deep data-platform expertise, Sia helps companies keep their data running and their users confident.